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Frequently Asked Questions


Please read our entire FAQ prior to placing an order for detailed information about our store policies.

Legal Disclaimer

Complete Disclaimer of Liability (read before purchasing)

Before entering or ordering any products from Green Moon Apothecary Ltd. you must agree unconditionally to all terms as described in this disclaimer. These terms may be changed at any time without notice.

Terms:

  • You must be over the age of majority to view or purchase products from our site. Individuals under the age of majority who are caught attempting to purchase products will forfeit their payment and be subject to full prosecution under the law.
  • You must be over the age of majority and an adult under the laws of your Province/Territory/State and Country.
  • I understand Green Moon Apothecary Ltd. offers smoking accessories.
  • Under no circumstances am I purchasing smoking accessories for use with illegal substances.
  • Under no circumstances will Green Moon Apothecary Ltd. be liable to me or anyone else for any damages or injury caused by these products or by misuse or improper use.  
  • I do not intend to use these products for any illegal purposes.
  • I understand that once Green Moon Apothecary Ltd. ships my product(s) I can not return them under any circumstances, due to the nature of the product they cannot be resold. We do not replace stolen packages.
  • I have clearly read, understand and agree to carefully abide by any and all cautions & warnings on this website and product labels.

WHAT IS GREEN MOON APOTHECARY LTD.?

Green Moon Apothecary Ltd. offers a carefully curated witchy wellness subscription box that is delivered eight times a year, for each Sabbat, within Canada and the United States of America. We are a Canadian business, founded and run by women with a passion for witchy wellness and cannabis.

We will help guide you to integrate green witchcraft into your spiritual practice and indulge in self-care with a cannabis-infused twist. Our mission is to provide discovery and delight as you explore avenues of spirituality and cannabis.

* our products are intended for legal use only. You must be of legal age in your province, territory or state to purchase products on our website.

TELL ME ABOUT THE GREEN MOON APOTHECARY LTD. SUBSCRIPTION BOX PLANS

Currently we offer the following memberships to our circle, priced as follows:

    • Sabbat-to-Sabbat Membership: $65.95 CAD, offered every 45 days. This plan provides a Sabbat Box for each Sabbat (8 times per year) on a "pay-as-you-go" basis. This price does not include shipping & handling. Available in Canada and the U.S.A.
    • Half-Wheel Membership: $274.95 CAD. This package provides 4 boxes per purchase, at a savings of over $40 CAD over the Sabbat-to-Sabbat price. This includes shipping and handling for your boxes. Only available in Canada at this time.
    • Wheel of the Year Membership: $534.99 CAD. This package provides 8 boxes--all eight Sabbats--per purchase, at a savings of over $100 CAD over the Sabbat-to-Sabbat price. This includes shipping and handling for your boxes. Only available in Canada at this time.

All orders over $100.00 before tax will include free shipping & handling.

Customers are responsible for paying any duties, taxes or custom fees for their own packages.

These are the current prices for Green Moon Apothecary Ltd. Box effective March 13, 2019. All prices are in CAD.

INTERNATIONAL CUSTOMS, FEES, DUTIES & RETURNED PACKAGES

Customers are responsible for paying any duties, taxes or custom fees for their own packages. Please check with your country’s policies before placing an order. If your package is returned for unpaid custom fees or taxes it is not our responsibility and it will not be refunded. The package can be sent again at the buyers expense, including an additional shipping cost. You will see the total before paying and payment arrangements will be provided. As a customer you are responsible for confirming if any taxes or fees are associated with a subscription box and making sure your address is correct. Please note that if a package is returned we do not reship packages at our expense and it will be up to the buyer if the package is returned for an incorrect address, or unpaid customs or fees, or not being claimed or picked up.

Please note that we do include essential oils and/or sprays in our boxes and these items may delay shipment as they go through Customs. Should any product be removed due to restrictions, it is the customer's responsibility to work with the Customs agency in your country to get your box. We do not offer any exceptions, refunds, box replacements, or substitutions of product and you risk having product removed from your monthly box should these services be used.

ARE THE CONTENTS OF THE GREEN MOON SABBAT BOX ALWAYS A SURPRISE?

Yes, the items are always a surprise, but we may give some hints to what is in store for the each box release on our social media or in a teaser e-mail. We curate each box to assist in your spiritual and general wellness while providing ways to use cannabis to serve your purposes based on your intent.

WHAT WILL I RECEIVE AS A SUBSCRIBER TO THE GREEN MOON SABBAT BOXES?

As a member of Green Moon Apothecary Ltd., you will receive a specially curated collection of spiritual and wellness accessories that will be delivered right to your door. Our green friendly boxes and the items curated inside are themed around a specific topic relating to the Sabbat, and will offer guidance on how to integrate the use of cannabis into your celebration.

Each item in your Green Moon Apothecary box has been carefully chosen to enhance your wellbeing no matter your personal path. The box is meant to aid you in your wellness or creative journey, to achieve a transitional state of mind, and assist in magickal magnification and manifestation.

Each Green Moon Apothecary Ltd. Box comes with approximately 4-7 products, sometimes more. The total value of the products in each box will ALWAYS be in excess of $75.00 CAD, based on retail values. (Our boxes tend to be valued between $75-$100 CAD before shipping costs!)

Items you might find inside the Green Moon Apothecary Box:

  • Candles
  • Incense
  • Grinders
  • Pipes
  • Spell Kits/Spell Supplies
  • Tarot & Divination Tools
  • Rolling Papers
  • Herbs (not cannabis, but we’ll always recommend strains that compliment your box items)
  • Oils
  • Crystals/Gemstones
  • Artwork
  • and much more!

The items within our Green Moon Apothecary Ltd. Boxes are not limited to the above products and we are always expanding our partnerships to place new and exciting items within your box. We will always do our best to support local Canadian businesses and women run businesses whenever possible.

AM I ALLERGIC TO ANY OF YOUR PRODUCTS?

All ingredients in our wellness products are explicitly listed on their individual pages. Green Moon Apothecary Ltd. is not liable for any negative reactions or misuse of products resulting in injury.

WHY CANNABIS?

Cannabis has been used as a medicine as well as in ritual and religion throughout history. Using and/or smoking the holy herb is a spiritual act. It puts you in touch with the four elements and when practiced correctly can lift the veil reveal and nature's secrets. Also, it is a great way to spark creativity, calm anxiety, help with menstruation annoyances (mood swings, cramps etc), menopause, enhance your sex life, sleep issues and more.

Cannabis can serve multiple purposes based on your intent. Like crystals, you can “program” and “charge” it. It can serve as a magickal amplifier and a way to increase regular spells and energy. For more on how to use it in your wellness and spiritual practices visit our blog.

DO YOU INCLUDE THC CANNABIS PRODUCTS IN YOUR BOX?

We do not include any THC or CBD products in our boxes. We do include cannabis related accessories that you can use to enjoy legal cannabis, tobacco or safe to ingest herbs at your discretion. We only ship products that contain industrial hemp. 

ARE YOUR PRICES EVER SUBJECT TO CHANGE?

We reserve the right to alter the cost of products and shipping at any time.

HOW OLD DO I HAVE TO BE TO PLACE AN ORDER WITH GREEN MOON APOTHECARY?

Our information and products are intended for adult use. Upon visiting greenmoon.ca, you will be presented with an age check. By clicking Enter, you confirm you are of legal age in your jurisdiction.

19+ in British Columbia, New Brunswick, Newfoundland and Labrador, Northwest Territories, Nova Scotia, Nunavut, Ontario, Prince Edward Island, Saskatchewan and Yukon.

18+ in Alberta, Manitoba and Quebec.

21+ in the United States.

ARE YOU OPEN TO BRAND PARTNERSHIPS?

Of course! If you're interested in having your products featured in the Green Moon Apothecary Ltd. Sabbat Box or our shop, contact us! We'd love to learn more about your brand! 

ACCOUNTS & BILLING

WILL MY SUBSCRIPTION AUTO-RENEW?

No, your subscription will not automatically renew. When you order a single Sabbat Box, Half Wheel, or Full Wheel, you will receive the boxes you order, and when we offer a new box, we will remind you that it is available for you to order another single box or package.

WHEN I JOIN, HOW OFTEN AM I CHARGED?

Green Moon Apothecary Ltd. deliveries are centered around the eight Sabbats observed by modern pagans: Samhain, Yule, Imbolc, Ostara, Beltane, Litha, Lammas (or Lughnasadh), and Mabon. As a member of our circle, you have the option of ordering individual boxes and paying "Sabbat to Sabbat" eight times a year (approximately every 45 days).

For added cost saving and convenience, you are invited to order either a "Half Wheel" package of four boxes over six months, or a "Full Wheel" package of eight boxes over a full year.

WHEN WILL I BE BILLED?

You will only be billed immediately upon receipt of your order. We will remind you to order again when your package is complete, and you may do so at your discretion. You will not be automatically charged for any subsequent boxes. 

WHAT CURRENCY WILL I BE CHARGED IN?

Green Moon Apothecary Ltd. is located in Canada. You will be billed in Canadian dollars (CAD). Please note that all prices on our website and displayed at checkout are in CAD.

WHY ARE BOXES SENT EVERY 45 DAYS? WHY NOT JUST EVERY 30 DAYS?

Most subscription box services are sent on a "monthly" basis. The Green Moon Apothecary Ltd. Sabbat Box differs because our members do not receive a box every month, instead members receive a box each sabbat.

Each year, there are eight sabbats and those sabbats occur roughly six weeks apart. So we implemented a 45 day shipping schedule that corresponds to each sabbat.

Half Wheel Members: If you purchase a Half Wheel package, you will receive four boxes over six months. The boxes you receive depend on the time of your order. You will receive the boxes for the four sabbats that follow your purchase.

Wheel of the Year Members: If you purchase a Full Wheel package, you will receive eight boxes over a year. The boxes you receive depend on the time of your order. You will receive all eight sabbats, starting with the one that follows your purchase.

ARE THERE HIDDEN FEES?

There are no extra or hidden fees. Shipping and handling is calculated upon check out for your Green Moon Apothecary Ltd. Sabbat Box purchases.  A flat shipping and handling fee is included within the cost of the Half Wheel and Wheel of the Year subscription boxes. All fees (taxes, etc) will be outlined at checkout, before you confirm your purchase.

*USA customers please note that you will be responsible for any customs, fees, duties and any international taxes.

I WANT TO CANCEL MY PACKAGE AND LEAVE THE GREEN MOON APOTHECARY CIRCLE. HOW DO I DO THIS?

You are free to leave the circle at any time, but you will always receive the remainder of the package you've purchased. We do not offer partial refunds of Half Wheel or Full Wheel packages.

WHAT IS YOUR EXCHANGE AND RETURN POLICY?

At this time all Green Moon Apothecary Ltd. products, including Sabbat Boxes, are non-refundable and final sale. Exchanges are offered if you receive a broken or incorrect order. Please contact us within seven days of receiving your package for details on how to proceed.  We do not accept returns and any returns will not be eligible for a refund.

AN ITEM I ORDERED FROM THE SUBSCRIPTION BOX OR THE STORE IS BROKEN. WHAT DO I DO?

If an item is damaged in transit, please contact us within seven days of delivery for an exchange or refund, depending on the situation and availability of the item.

Please note: Many items in in our subscription boxes and store are limited in supply, particularly if they are items originally provided in Sabbat Boxes. We do our best to accommodate you in these situations.

SHIPPING & TRACKING

DO YOU SHIP OUTSIDE OF CANADA?

At this time, Green Moon Apothecary Ltd. Sabbat Boxes and items from our store are only available in Canada and the United States of America, but we hope to extend our circle internationally. Please note that only our past and upcoming single Sabbat boxes and individual items are available in the USA at this time. 

HOW DOES SHIPPING WORK?

Boxes: We deliver via Canada Post. Canadian & U.S.A. Sabbat Box orders are shipped as per our shipping schedule. All individual items will be shipped within 2-5 business days. 

Please note that Green Moon Apothecary Ltd. is not responsible for lost, stolen, or incorrectly delivered orders; however, we will make our best efforts to help you find the shipment.

Please see our shipping schedule for more information.

DO I HAVE TO PAY FOR TAXES OR CUSTOMS AND DUTIES?

Canadian residents will be required to pay a provincial sales tax on their orders. When you proceed to purchase at checkout, sales tax will be calculated on the total value.

USA customers please note that you will be responsible for any customs, fees, duties and any international taxes.

WHAT IF MY ADDRESS CHANGES?

If you order a Half Wheel or Full Wheel and your address changes during the duration of your package, simply contact us with your new address and we will update it in our records.

GREEN MOON APOTHECARY LTD. STORE

WHAT IS THE GREEN MOON APOTHECARY LTD. STORE?

The bulk of The Green Moon Apothecary Ltd. store's inventory are items we secured for previous Sabbat Boxes. We offer these items available for purchase, should you like to have extras.

Please note that many items available for individual purchase from Sabbat Box are limited in availability, and for many items from past boxes, we will sell the remaining quantity. Once they’re gone, we most likely will not be restocking them; grab them while they last!

The Green Moon Apothecary Ltd. Store also offers unique products separate from the Sabbat Box subscription that you may find appealing. Some of these items are available for international shipment.

CAN I PURCHASE PREVIOUS MONTHS' BOXES AT THE STORE?

Yes, only if we have remaining stock. Note that box products will also be available for individual purchase, also depending on availability.

I ABSOLUTELY LOVED ONE OF THE ITEMS IN THE BOX AND WANT MORE! CAN I PURCHASE INDIVIDUAL ITEMS FROM THE SUBSCRIPTION BOXES AT THE STORE?

Yes, only if we have remaining stock. We also offer carefully curated and unique products separate from the Green Moon Apothecary subscriptions that we think you may like!

If we are out of the item you love feel free to contact us and we will do our best to refer you to another source. We want to ensure that we can enhance your magickal magnifications and are contributing to your manifestations and happiness!

GOT MORE QUESTIONS?

Contact us here and we'll do our very best to answer your question posthaste!